Refund policy

At Lynvex, we strive to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, we’re here to help.

✅ Return Eligibility

You may request a return if:

• The item is damaged, defective, or incorrect
• The item is unused and in its original packaging
• Return request is made within 7 days of delivery

❌ Non-Returnable Items

• Used or worn products
• Items without original packaging
• Personal care / hygiene products (if applicable)

🔄 Return Process

To initiate a return, contact us at:
📧 kartiklynex@gmail.com

Please include:

• Order ID
• Reason for return
• Product images (if damaged/defective)

💰 Refund Process

• Once we receive and inspect the item, your refund will be processed
• Refunds are issued to the original payment method
• It may take 5–7 business days for the amount to reflect

🚚 Return Shipping

• If the product is defective or incorrect → We cover return shipping
• For other cases → Customer may bear return shipping charges